How to Be a Better Listener Any Day of the Week and Especially During a Pandemic

In the current work and social climate of this pandemic, people are finding themselves on video platforms, such as Zoom or Skype, for multiple hours a day. These platforms are used for work, school, tele-medicine consultations, and even socializing with family and friends. In-person meetings are being temporarily replaced by a screen. Many people feel well-equipped to engage in this kind of platform, while others could use some guidance on how to improve their virtual communication skills.

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